a sensory sound system Reviews and Complaints

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a sensory sound system Reviews

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  • Company Filed Bankruptcy

    Well you wont have to bother with this company anymore. I am a contracted DJ who did 2 weddings for them. Never got paid. The tried to get me to do more weddings but i tild them Im not going to do any more shows until I get paid for the first two. Now today, 11/04/10, I just got a Bankruptcy notification the company is liquidateing. (Filed on 10/28/10), Case Number 1:10-bk-17406. US Bankruptcy Court, Southern District of Ohio. If this company owes you $, the Lawyers name is C Ed Massey, Phone # 859-426-9000. Guess Im never going to see my money. More...
    (Entertainment, Movies, Events)
    greghig's Picture   greghig    0 Comments   Comments
  • DJ not provided

    I signed a contract and submitted my $495 to have a DJ for a church event 5 months in advance. Every time I called to make sure everything was on track JD & Ryan assured me that they would have a DJ for my event. Well they DID NOT PROVIDE THE DJ. This was a church event. I called them almost daily trying to get my money back, of course they said they were behind, and then they mailed it and then well it will be in the mail. This has been 4 months now and I STILL DO NOT HAVE MY REFUND. I complained to the BBB only to find out that they did not respond and that they have an F RATING... More...
    (Entertainment, Movies, Events)
    SilverOne's Picture   SilverOne    0 Comments   Comments
  • Band of Thieves!

    I gave this company a $350 deposit on my May 2010 wedding. Then my fiancee suggested we meet with the DJ in advance of the final payment. They assured me that they would make him available long before our wedding. Well my long before and their long before were much different. I canceled and requested a refund. Got the run around about the cancellation policy. I filled out the paper work sent it to them in January 2010. No refund, 30 minutes on hold and still no money. I NEED HELP SHUTTING THEM DOWN! I sure could use my refund too! More...
    navyguy's Picture   navyguy    0 Comments   Comments
  • No Refund Received

    I submitted my request for a refund over a month ago. I was informed by Dave, who now no longer works for the company that I would have to request my $100 refund in writing, I did so, mailed it off and waited the 14 days. I then called everyday for the past two weeks and am still getting the run around saying the Ryans the only one who handles this and he is never in or answers his phone. I got a live body today who said they would transfer me to management and low and behold another voicemail. So I left a message again today. I will be informing everyone not to use this service. I want my... More...
    (Entertainment, Movies, Events)
    daneenap's Picture   daneenap    1 Comments   Comments
  • Refund

    I canceled the service on 3/17/10 and as of today's date, 5/01/10, I have not received my $100 refund, nor the courtesy of a phone call from anyone at this company giving me status of my refund. I sent in the cancellation along with the copy of the contract emailed to me as instructed by Dave and I still have not received anything. I have made numerous phone calls but they keep asking me to leave messages and someone would return my call. I have been calling consistently since 4/20/10 without anyone wanting to help me. More...
    (Entertainment, Movies, Events)
  • What Scam Artists

    This is my personal experience with A Sensory Sound System. I booked this company and gave them $100 for a deposit. I was confident that their advertisement claimed 100% Refund in the event of a cancellation. I did not intend to cancel but it was sort of nice to see that they had that option. Unfortunately in February 2010, I got laid off my job and had to make decisions on which vendors I had to cancel since I could no longer afford them. A Sensory Sound system was one of them. I sent in the cancellation form along with the copy of the contact they emailed me as Dave instructed me.... More...
    (Entertainment, Movies, Events)
    SunnyinFL's Picture   SunnyinFL    0 Comments   Comments
  • A Bride's Worst Nightmare

    I feel like I need to share this nightmare of an experience with as many brides as possible. This post reflects MY PERSONAL experience with Sensory Sound / Solid Gold Sound DJ's and in no way speaks to any other person's experience. After writing all the glowing reviews of my other vendors, it makes my heart pound with dread just thinking about my experience with Sensory Sound DJ company. We found them through a referral website and since they were the first on the list, they were the first vendor we called. Their prices were too good to be true and we booked their services in... More...
    (Entertainment, Movies, Events)
    nealesa's Picture   nealesa    0 Comments   Comments
  • ruined wedding

    I booked them to shoot my wedding Video and paid in full. After the videographer showed up 45 min late, missed the grand entrance and half of the wedding moments I was devastated. I called the company immediatly to tell them I was completely unsatisfied and that I wanted my money back. I described the situatio that had happened to me. They agreed to mail me my $995 back. THEY SAID THEY MAILED IT TO ME 4 SEPERATE TIMES. I have never once gotten it. I have never received a call back as promised. My mother has stage 4 cancer and this is probably the last video I would have had of her if I had... More...
    (Entertainment, Movies, Events)
  • The worst rip off ever

    I hired them to video my wedding.They required me to pay in full. The day of my wedding at noon when I had not heard from them I had to take time out of my day to call and sit on hold for 20 min. They assured me my videographer would contact me in the next half hour.. When the moron showed up 45 min late with a hand heald personal video camera I knew I was in trouble. 5 min after the ceremony the videogapher was asking a bridesmaid how long untill we cut the cake because he had to let his ride know when to come get him. When we questioned this he said he had never done a wedding before. I... More...
  • I don't see how they aren't shut down!

    This company is a joke. The "contract" they have you sign doesn't have anything written in it about their "policy" on returning your money. It actually said there is no fine print! HA, thats because they like to keep everything secret until you ask for your money back when they don't follow through with their end of the deal. After reading reviews, I got nervous that my DJ was not going to show. I called and spoke with Dave and Ryan to make sure we had a DJ. I called three times before my wedding and each time they said someone would be getting back with me.... More...
    (Entertainment, Movies, Events)
    kpsjr22282's Picture   kpsjr22282    1 Comments   Comments

    Hi. I got married on 05/09/09... I booked A Sensory Sound System back in October for my May wedding and spoke to them several times on the phone. Everything seemed great and the DJ they contracted even called me the day before the wedding to confirm arrival time. However, on my wedding day, after the ceremony and pictures were over, we found out the DJ never arrived. My coordinator called all over and found us a DJ to play for the wedding last minute. The next day I called the DJ that called me (Ray's DJ Service in Dallas TX) the day before to confirm and tore into him- he yelled... More...
    (Entertainment, Movies, Events)
    liontamer33's Picture   liontamer33    0 Comments   Comments
  • SCAMS and STEALS your money! DOnt use them!!

    Hired a DJ and videography for my wedding. Dj was so unproffesional, I should just pick some random guy on the streets to do it and they wouldve done a better job. Videographer never showed up which cost me the documentary of my unreplacable wedding day. They refuse to issue a refund. finally agreed a month later and said was going to send a check that never came, gave me a fake confirmation # as well. I am dragging them to court, Please BEWARE people! Also, check the Better Business Bureau Website for this merchant, theyre rated super BAD More...
    (Entertainment, Movies, Events)
    up1l's Picture   up1l    0 Comments   Comments
  • Don't Use Them

    These people are horrible. I hired and paid them more than 3 mos. prior to my daughters wedding and had to keep contacting them to discuss the wedding with the dj and the videotaping. They kept telling me someone would contact me not to worry, they were scheduled and they do this so much that they don't need much time to prepare. Well at 9:00pm the night prior to the wedding they told me they could not get anyone to travel to Destin, FL. The day before the wedding, the president wanted to know if we had a permit to do the wedding. That told me that they had just began planning for... More...
    (Entertainment, Movies, Events)
    brendab's Picture   brendab    1 Comments   Comments
  • dj company in orlando

    We had contracted A SOUND SYSTEMS of Orlando to D.J. our wedding.This is the worst company to deal with. We fired the D.J. after the first hour. He did not have the bride and groom song. He did not have the father/daughter song. He did not play any of the songs on the play list. The company will not refund our money. We had to hire a D.J. from the venue. The company owner will not even discuss the issue any more. DO NOT BOOK FROM THIS COMPANY. More...
    (Entertainment, Movies, Events)
    diver's Picture   diver    1 Comments   Comments

a sensory sound system Reviews By Product

a sensory sound system Comments

Killergrin says: (8 years ago)
I can tell you this as a DJ who has worked for this company and many DJ associates of mine that I personally know. This company is so deep in fraud that they are under investigation by everybody! They don't even assign these weddings til the last minute, and tell the DJs nothing of what was promised. They offer the DJs about 200 bucks, but most of the DJs NEVER get paid! I know several personally that are owed over a thousand bucks- and they still have the nerve to call and try and get them to do more gigs. They pretend the company has "changed owners" and that they are magically not responsible for prior debts. I personally had to threaten the guy to get paid. They hide their address, but the main thief is in Kentucky. They have ruined and soiled the trust of the public and destroyed so many wedding moments, that I don't understand why they haven't been prosecuted yet. Seriously, run away. Use only local DJs that you meet with 1st. Find out a little before you sign. Most REAL DJs only ask for a small deposit beforehand. NEVER pay in full in advance!

realpissed says: (8 years ago)
my mother booked this Dj for my dec 11th wedding last year and paid in full. BIG MISTAKE!!! i tryed to contact the DJ in November and they advised me that my DJ will contact me about 2 weeks before, the monday before my fiday wedding i still had not heard form the DJ so i called again, they again assured me he would call me asap, he did call but not till the night before my wedding, the DJ that was booked was named Nathan and we got some guy Aron who had no idea what he was doing, announced me an my Husband by MY PARENTS last name, hardly played any songs we picked, I had to tell him when it was time to do the dances, to cut the cake, throw the bouquet..shouldnt the DJ be running the show?? we also paid for lights and other accessories, along with a CD that had the wedding songs on it, we got none of that.. very bad experiance.. we have tryed to contact this company may times with no call back or there #s are all disconnected!!! this comany ruined and embarrested me at my wedding!!! if they dont wanna give me my $$ back , they will in court!!!

kermit1971 says: (9 years ago)
do not work for this company either.....i (a professional dj)agreed to book several events with this company in the dallas area and after doing the events (2 months ago) they still have not paid me in full.....they still owe me $525.00 and it is like pulling teeth to get information out of them when i am going to get money out of them.....i spent my time, my gas, and even turned down events ($800.00 worth) and they will not pay me.....this company is a joke and they (yes) should be shut down.....

cll1spring says: (9 years ago)
Had a 4th of July Wedding. DJ was 1 hour late. MAKE REPORTS WITH BBB!!!!! BAD COMPANY!!! I have a written Letter from the Company that says they will refund my Money have not heard since July from them. Will see you in small Claims Court.

StPeteMOB says: (9 years ago)
Rip off artists. No backup on the guarantee. I lost $$

UnhappyinCali says: (9 years ago)
ARGH...A Sensory Sound System you should not only be ashamed of yourself, but you should own up to your horrific business practices. Your guarantee (which is prominently displayed across many of your materials) states that you will give an unconditional 100% guarantee. Isn't that just fantastic!! Well, I'm sure that it would if you could actually GET IN TOUCH with the company. My fiancé and I booked them for our June 2009 wedding and I have to say that I had a bad feeling from the start. Their prices just seemed too good to be true. I recently decided to cancel their services and to obtain my refund. All of their phone numbers are out of service and at this time I have not had a response to my e-mail message. PLEASE DO NOT BOOK OR EVEN CALL THIS COMPANY!! Thank God I'm not out a lot of money and I feel horrible for those of you whose wedding plans they didn't honor.

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