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a sensory sound system Complaint - The worst rip off ever - Wedding Video
a sensory sound system Complaint

a sensory sound system Complaint

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The worst rip off ever - Wedding Video


I hired them to video my wedding.They required me to pay in full. The day of my wedding at noon when I had not heard from them I had to take time out of my day to call and sit on hold for 20 min. They assured me my videographer would contact me in the next half hour.. When the moron showed up 45 min late with a hand heald personal video camera I knew I was in trouble. 5 min after the ceremony the videogapher was asking a bridesmaid how long untill we cut the cake because he had to let his ride know when to come get him. When we questioned this he said he had never done a wedding before. I immediatly called and told them I wanted my money back.. THEY ASSURED ME THEY HAD MAILED ME A CHECK 4 TIMES... odly enough I have never gotten my $1,000 back. I still don't have a wedding video. I have called the BBB, tv news stations..etc No one seems to want to stand up and make this right. My wedding was ruined, i'm out $1,000 and my mom has stage 4 cancer and this is probably the last video I would have had of her... IF I HAD IT! NEVER USE THIS COMPANY!


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Comments


unhappytothemax2 says: (8 years ago)
 0
They now have a new phone number listed :
866-282-1102



unhappytothemax2 says: (8 years ago)
 0
Hi,
I didn't even know they moved. For the last few days I have been calling and getting a busy signal on all numbers I had. How did you pay for your video? I paid with my credit card and am currently challenging the charges on it. Who was your point of contact at the company? I have also contacted the BBB in cincinnatti (where they appear to be based out of) I have found out the owner is a Ron Doyal and they also do business as solid gold sound. I think the owners email address is asgs_ron@aol.com (or yahoo.com I don't have the paper in front of me right now) I emailed him and did not get a response back... Not surprising. I have actually contacted my local news station about doing a story to expose them. Where are you located?



unhappytothemax2 says: (8 years ago)
 0
Hi,
I didn't even know they moved. For the last few days I have been calling and getting a busy signal on all numbers I had. How did you pay for your video? I paid with my credit card and am currently challenging the charges on it. Who was your point of contact at the company? I have also contacted the BBB in cincinnatti (where they appear to be based out of) I have found out the owner is a Ron Doyal and they also do business as solid gold sound. I think the owners email address is asgs_ron@aol.com (or yahoo.com I don't have the paper in front of me right now) I emailed him and did not get a response back... Not surprising. I have actually contacted my local news station about doing a story to expose them. Where are you located?



furioustothemax says: (8 years ago)
 0
Same story here. Now they have been kicked out of the building they were operating in. All other addresses given are bogus ones. Any ideas of what to do?




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