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a sensory sound system Support Ticket - ruined wedding

a sensory sound system Support Ticket

ruined wedding

Created By: unhappytothemax's Picture unhappytothemax Last Reply: unhappytothemax's Picture unhappytothemax
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

I booked them to shoot my wedding Video and paid in full. After the videographer showed up 45 min late, missed the grand entrance and half of the wedding moments I was devastated. I called the company immediatly to tell them I was completely unsatisfied and that I wanted my money back. I described the situatio that had happened to me. They agreed to mail me my $995 back. THEY SAID THEY MAILED IT TO ME 4 SEPERATE TIMES. I have never once gotten it. I have never received a call back as promised. My mother has stage 4 cancer and this is probably the last video I would have had of her if I had it! they ruined my wedding and I want my $995 back! please help!


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